Be afraid of losing yourself, not others

Hello everybody! Today I want to share with you one of the things that helped me realize my worth and increase my self-esteem and self-trust. How many times in life you didn’t hear things like: ” Be more like I want and I will love you more?”,” Change this or that and I will appreciate you more?”, ” If you don’t do things as I want, I will leave you?”. Seriously now. Studies have shown that we, as humans, are more likely to change based on others’ needs and expectations than by satisfying ours. However, the same studies revealed that by doing so. we are slowly but surely losing our identity.

Either it is about a friend, lover, or family member, how many times you didn’t lower your standards or acted in a certain way just to make them happy? Now the question is, would they do the same? Or are they asking things from you without being able to provide anything in exchange?

I used to do the same mistake. I was like a muppet. Everyone’s opinion was above my needs. And guess what? I lost dreams, projects, amazing people due to listening to people that left me in the first second that I stopped listening to them. However, this was a blessing in disguise. It made me find the real me, love me, and care for myself more and appreciate more those who stay and accept me the way I am. I lost people that I didn’t think I could live without, and yet I am still here. Life is not about scared to lose others, but about losing yourself. No one stays forever in our lives. We are the only guarantee in this life. For how long no one knows. But it is our game and we should follow our rules.

My personal experience made me understand something: my freedom ends where yours begins. Relating this to the first paragraph, what those people are trying to do is manipulate. When there is love, respect, and trust, you don’t manipulate. You manipulate when you are 0 in terms of education, self-esteem, and care towards others. So if you had this type of person in your life and lost them, be happy. Cause if you lost them, but found yourself, you won. Don’t lose yourself for anyone, it’s not worth it!

Have a fantastic day! 🙂

Is the customer always right?

Since I was a little kid, my parents took me on holidays and we were staying in the hotels. I always loved the way the staff was welcoming us and taking care of us. The time passed and I have decided to study Hospitality and Tourism Management.

And I was finally able to do what I loved in my childhood: work in hotels.My first job? Reception trainee in a hotel in Mallorca as part of my course. But the fairytale wasn’t one anymore. I had to discover step by step what I am supposed to do and how to deal with people.

And the rude customers appeared too. No matter how much I was trying to help them, some were sooo stubborn/unrealistic that there was no way to be able to satisfy their needs. But in the end there were coming to better terms after a proper discussion. Or a free drink. That placement helped to understand and get to read the people. I am able to feel them from the first sentence now. It is impossible to miss a compo(British saying for compensation) guest.

I went to work afterwards in UK. The challenge of my life. I’ve heard the most absurd requests (I will make a post only about stupid requests) and met types of people that I never want to see again. If in Mallorca I didn’t feel in danger not even for a second, in UK I gave up after I realised that the “guest is always right and is even allowed to attack you. You have to treat him well”. That was. I’ve been offended many times by customers for their own mistakes but the worst part was when one of them attacked me for nothing. He was angry that his sandwich wasn’t properly made so he decided to come in reception and throw on me his plate. The manager on duty decided to interfere but only to offer him compensation. Not for his staff. I got to the point when I was feeling sooo stressed and panicked before work that it was unbearable.

The point is : I have been in both positions -customer and worker. But no matter how much we want to be spoiled by the hotel staff let’s not forget that they also have feelings. And bad days. And to be honest, I don’t think that the customer is always right. I met high-class customers who were absolutely lovely and when they were mistaken, they were having the balls to say it. And let’s say not so well behaved customers who were treating staff like shit. Up to the point of physical violence( one of my colleagues been through that). So what for??? Are you right for what??? I totally understand when you do have a real problem to ask for a solution or compensation. But when you always want free stuff or just to show what a jerk you are, no mate you are not right.

So let’s be nicer to each other and treat the way we want to be treated.